Care That Gets You — and Gets It Right
Whether you’re the one who’s always been fiercely independent — juggling grandkids, garden beds, and group chats — or the daughter quietly stepping in to help Mum or Dad behind the scenes, you can remain the one calling the shots. We’re just here to make the ride smoother (and maybe carry a few of the bags!).
At Lumia Care, we believe care should fit around your life — not take it over. Whether you’re just exploring options or thinking of switching providers, we make it simple to get started. We’ll tailor support to your pace, your needs, and your goals — even if you’re still waiting on government funding.
From the Commonwealth Home Support Program to Support at Home, private services or DVA — we’re here to help you navigate it all, with care that respects your independence and your choices.
Contact us today to find out how we can help, because life’s too short to be stuck on hold or Googling ‘aged care options’ again!
Get 15% Off Weekday Support Worker Rates
Starting the new Support at Home program — or exploring other options? There’s never been a better time to join Lumia Care.
For a limited time, new clients receive 15% off standard weekday support worker rates. That means more support, lower costs, and no waitlists.
Support Worker services include help with daily tasks like cleaning, cooking, transport, personal care, and medication prompts — making it easier to stay independent at home.
Why Choose Lumia Care?
It’s not just our discounted rates — here’s why families turn to Lumia Care for trusted home care.
See what our clients and their families say
Live life on your own terms
We’re here to support you through all of life’s changes, with our expert healthcare and support workforce working day and night enabling your independence.
Support at Home Program
Lumia Care supports eligible individuals through the government-funded Support at Home Program—helping you stay in control of your care, your life, and your choices.
Commonwealth Home Support Program
This entry-level government initiative provides older Australians with essential home support services, empowering them to live independently and safely in the comfort of their own home.
Department of Veterans' Affairs (DVA)
If you are a senior veteran or a war widow/widower, you may qualify for entry-level aged care and community services through the DVA, designed to assist with lower care needs and enhance your quality of life.
Frequently Asked Questions
Who is Lumia Care?
Lumia Care is a trusted Australian provider of home-based support services, helping older people live well and independently. With over 66 years of healthcare experience, we deliver aged care support tailored to your lifestyle — including everyday help, personal care, and nursing.
We also provide disability services under the NDIS, and Hospital in the Home care for those who need clinical support without a hospital stay.
What is the Support at Home program?
Support at Home is the Australian Government’s new aged care system, introduced from 1 November 2025, to replace the Home Care Package program. It aims to make accessing in-home aged care clearer, more consistent, and easier to tailor to your needs.
Under Support at Home, services are grouped into clear categories — like domestic assistance, personal care, social support, and clinical services — so it’s easier to understand what you can access and tailor care to your needs.
If you previously received a Home Care Package, you’ve likely already moved to the new system. Lumia Care is fully aligned with Support at Home and can help you understand how it works and make the most of what’s available to you.
Learn more about Support at Home here.
What if I’m still on the waitlist for an Aged Care Package?
You don’t have to wait to get support. Lumia Care can help you access care now — even if your government-funded package hasn’t started yet.
We can support you in the meantime by:
– Helping you access entry-level support through the Commonwealth Home Support Program (CHSP)
– Offering private services with no waitlists or lock-in contracts
– Providing in-home respite care if you’re a carer
– Suggesting simple home safety upgrades like grab rails or mobility aids
Not sure what you’re eligible for? We’ll guide you through it.
How can I get started with Lumia Care?
We know navigating aged care can feel overwhelming — there’s a lot of information, forms, and decisions. That’s why we’re here to make it easier.
We’ll help you understand your options, guide you through the process, and assist with any paperwork or applications. If you’re not sure what you’re eligible for, we’ll work it out together.
Contact us and we’ll help you get the right support started — without the stress.
Where do you provide aged care services?
Lumia Care provides aged care services across Victoria, New South Wales, South Australia, and the ACT — and we’re growing fast. Contact us to check availability in your area.
What aged care services do you provide?
Lumia Care offers a full range of aged care services to help you stay independent, supported, and in control — whether you need just a little help or more involved care.
We can assist with everyday tasks like housekeeping, laundry, shopping, meal preparation, gardening, and minor home maintenance. Our personal care services include support with daily routines, non-clinical continence care, and medication reminders — plus overnight care if needed.
To keep you connected, we offer transport, respite for carers, and social support including one-on-one visits, group activities, cultural connection, and digital literacy help.
We also provide clinical services such as visits from registered nurses, physiotherapists, podiatrists, and occupational therapists, along with expert support through the Restorative Care Pathway, and End-of-Life (Palliative) Care at home.
Whether your care is government-funded or private, we tailor every plan around your needs — and adjust as those needs evolve.